The knowledge elements of this qualification can be completed through a combination of tutor-led sessions and self-study.
To complete the Highfield Level 4 Diploma in Spectator Safety Management (RQF), learners must complete:
-all units contained within the mandatory group, and
-3 units contained within Optional Group A
Mandatory group – Learners must achieve all units in this group :
Plan for the safety of people at spectator events
Manage the safety and security of people at
spectator events
Develop, implement and review policies and
procedures for safety and security at spectator
events
Manage information for action and decision-making
for spectator events
Manage resources for safety and security at events
Manage risks in crowded places
Manage initial response to significant or major
incidents and plan for resilience
Work with others to improve customer services
Optional group – Learners must achieve 3 units in this group :
Monitor and solve customer service problems
Recruit, select and retain people
Support individuals’ learning and development
Identify and evaluate opportunities for innovation
and improvement
Allocate and monitor the progress and quality of
your work in your area of responsibility
Develop your knowledge, skills and competence
Manage projects
Develop and sustain productive working
relationships with colleagues and stakeholders